WK
Whitney K
1 reviews | Active since Dec 2019
07 Jan 2025, 11:09
Disgusting service Vodacom and Vumatel
What a joke of a company. My fiber line has not been working since the 27th. No one can tell me what the problem is just that they are escalating. How ridiculous. I have to buy airtime to call them and data to be able to work. Vodacom and Vumatel are huge companies but non of them can figure out how to switch on 1 line?! Disgusting
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Vodacom's replyOfficial
07 Jan 2025, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2025, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team