Disgusting service - totally messed around!

Went to Tygervalley Vodacom Sat 21st Nov to do an effortless 'upgrade' to my contract. Consultant gave me insufficient information regarding options available & essentially advised me to move my existing contract that was costing me R299 to a new contract at R399 per month (on Smart S). He advised me this was an appropriate package & the best deal available to me, so I went with it. Then went to another Vodacom store- had clearly been sold an unsuitable package - thus \upgraded"to a contract offering less for more. Totally unacceptable esp. as I had emphasised at the outset that I wanted a contract offering me value for money & not a flashy handset. After numerous phone calls to Vodacom customer care/the store"