DISGUSTING SERVICE TO SAY THE LEAST!

I tried to cancel my contract and battled to get a settlement figure. Vodacom consultants at the outlets can't do this for the customer. I eventually managed to "cancel " and settle the account at OR Tambo airport before boarding the plane. Since then my account received showed credit balances and obviously I ignored this as I thought it's coming to a close. Last month's account showed that money was deducted from my bank account and then after sending emails to query this mistake i got no joy from vodacom and today i received another account showing another installment is due??? What does it take to settle your contract? All I can say is What incompetency! This is shocking! Will I ever recommend Vodacom to anyone NEVER! Im out the country now and need to bug someone else to try sort this mess out! Can you ever understand this? Must we just keep quiet and pay for a service we're not using?? Because clearly vodacom is battling financially and so every cent that they can squeeze from their customers is keeping them afloat. If this were not true then vodacom would make it very easy and straightforward to cancel or settle a contract. A very irate customer ! Im hoping that in this way some body that can understand simple english will look into this matter and try to resolve it !