AMHHH
Ann Margaret Heusdens Hardaker Hardake
1 reviews | Active since Mar 2011
18 Mar 2021, 16:26
Disgusting Service to a 88 year old Woman
My 88 year old Aunt, starting in Dec 2020 but never kept record, on the 01.02.2021 - 10:59 & 11:01 - 02.02.2021 - 08:43 - 03.02.2021 two phone calls, 1st to Lungele - 2nd to Chenre - *** - 04/02/2021 to Caboshni - 16/03/2021 - Brian - today 18/03/2021, perfect records and recordings. All she wants is for this data contract to be cancelled. Vodacom wake up and cancel this. My next step as i have my Aunt's power of attorney in conjunction with her attorney is to really blow the whistle on how disgusting you treat Senior Citizens. The Debit Order will be reversed.
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Replies (3)
Vodacom's replyOfficial
19 Mar 2021, 08:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Mar 2021, 08:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AMHHH
Ann Margaret Heusdens Hardaker Hardake's updateReviewer Update
22 Mar 2021, 11:16I am still waiting Vodacom, maybe if I hand all the info the Carte Blanche you will respond.
AMHHH
Ann Margaret Heusdens Hardaker Hardake's update22 Mar 2021, 11:16
Reviewer Update
I am still waiting Vodacom, maybe if I hand all the info the Carte Blanche you will respond.
AMHHH
Ann Margaret Heusdens Hardaker Hardake's updateReviewer Update
30 Mar 2021, 15:01Thank you Vodacom, especially Lance for taking the time and effort to work on this, it is truly appreciated. You have been the light, Thank you for all you have done.
My Aunt and I appreciate it.
She is grateful to have this now end.
Thank you
My Aunt and I appreciate it.
She is grateful to have this now end.
Thank you
AMHHH
Ann Margaret Heusdens Hardaker Hardake's update30 Mar 2021, 15:01
Reviewer Update
Thank you Vodacom, especially Lance for taking the time and effort to work on this, it is truly appreciated. You have been the light, Thank you for all you have done.
My Aunt and I appreciate it.
She is grateful to have this now end.
Thank you
My Aunt and I appreciate it.
She is grateful to have this now end.
Thank you