DISGUSTING SERVICE SM

My rating should actually be 0. I have been trying battling within Vodacom to get my account sorted on and off since April 2024. I am writing those review in my utter frustration. I continue to receive emails and letters of demand for non payment of my account. The emails I then sent with proof of payment is not checked and I would then just receive another email about the same thing. Don't know whether there is no credit controllers and Reconciliation staff or whether they are just ***********.

I have been to the branch, to no avail, this continued month after month. My problem is that I all these letters of demand is affecting my credit rating.

I have tried to cancel my contract, but they decided to renew the contract without even a new form or signature. The service is just disgusting, even at the branch you receive no real assistance.