Disgusting service received from Vodacom Online

After being a Vodacom contract client for over 10 years the below is the type of service i have been receiving as of late:

On the 29th Nov 2019 i signed up on the Vodacom Mobile App for one of their Black Friday Specials. On the 1st Dec 2019 i received a SMS confirming that the application has been approved and successfully processed - this without not one phone call from Vodacom to verify that i had indeed signed up for the contract - at what point do ***** checks get done??? I then received half of the order mid Dec 2019. I have been calling Vodacom week in and week out since Dec 2019 to have the other half of the order fulfilled. Call center agents at Vodacom Online are of NO help whatsoever and hide behind emails that they either ignore or close without any feedback. I have laid complaint after complaint with their Customer Care division which also cannot provide any answers. I have received incorrect voucher numbers to redeem the TV i was due to receive in Dec 2019. All this while i am being billed for the contract since Dec 2019 but the order has yet to be fully delivered.

With this being said, i will not recommend any potentially new customer to take out any contract with Vodacom. They lack proper customer service, they do absolutely no ***** checks and their after sales service is even more disappointing.