ZX
Zamantuli X
1 reviews | Active since Mar 2018
26 Oct 2022, 15:13
Disgusting service received from these ******! VODACOM THE ********!
Vodacom deducted R1015.27 in August and refunded me R701.98 in September and I was told to wait for the rest and still on the 1st they deduct and I have to reverse and the bank charges charge me when you debit and I reverse. Worse you don’t call not email nor pay my money. You always close tickets as resolved whereas I’m still not paid!
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Replies (2)
Vodacom's replyOfficial
27 Oct 2022, 07:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Oct 2022, 07:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ZX
Zamantuli X's updateReviewer Update
31 Oct 2022, 14:26I HAVE NOT BEEN PAID THE REST IF THE MONEY AND ITS OVER THE 14 DAYS I WAS TOLD TO WAIT PLUS THE TICKETS ARE CLOSED AS RESOLVED BUT I AM NOT FULLY REFUNDED!
ZX
Zamantuli X's update31 Oct 2022, 14:26
Reviewer Update
I HAVE NOT BEEN PAID THE REST IF THE MONEY AND ITS OVER THE 14 DAYS I WAS TOLD TO WAIT PLUS THE TICKETS ARE CLOSED AS RESOLVED BUT I AM NOT FULLY REFUNDED!