Disgusting service providers - biggest mistake was taking a contract with u guys

Time for my monthly rant cause Vodacom can’t get their **** together !!!

29 march I paid R690 via the app , 4th April my statement reads balance brought forward R709 (no payment made )

But his month and last month in accounted for !!

WTAF!!! When are u people going to get it right , every other month there’s a problem!

- update I get a call this morning being told I must send a POP , how the hell do I get a POP by paying through the app , I question this woman as a Vodacom consultant asking for this and she tells me then they can’t help me , all I can do is screenshot I can do a POP as I paid through the app not and EFT

YOU PEOPLE ARE A ****IGN JOKE AND I CANT BELIEVE THE **** IVE DEALT WITH TO DATE !!!!