Disgusting service, over charging rates.

Item: Vodacom
Rating: 1
Author: Luann H

can you give a 0 rating? Bill you whatever they want, try use Tobi and it tells you that the number you provided is not on their network, BUT THEY BILLING YOU FOR IT! Signed up for a R299 contract for 2 phones, 2 sims and now I am being charged over R400 for one number, shocking, disgusting! Cannot wait to get rid of their service

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Replies (1)

Vodacom's replyOfficial

08 Dec 2023, 11:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply08 Dec 2023, 11:12

Official