1 reviews | Active since Dec 2015
DISGUSTING SERVICE - NO SERVICE AT ALL!!!!!!
<p>I am trying to sort out my 3G ****le. As of Last week Wednesday Vodacom admitted their fault and advised that I was going to have my ****le replace for free. They said they were going to call me. I called in today and cannot get this sorted. No one can put me through to the supervisor that dealt with this Phiw Pheyane. Spoke to an Andiswa. She tried to call me back but I missed the call and has not tried again. I then tried to get hold of customer complaints. Eventually got hold of the Vodacom4U who gave me Jennifers number at the Vodacom Shop at Vodaworld. She was very rude with me and kept cutting me off and said she would get someone to call me back. I asked her why she could not help and why she was cutting me short and she said that she was in a meeting. Well then why did you answer the phone. I am still waiting for someone to call me back and not having this ****le sorted out is costing my husband business as he does all his work via a laptop with this 3G ****le. I am so upset and so mad. This has taken almost 4 weeks to sort out. ABSOLUTELY NO CUSTOMER SERVICE</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
