Disgusting Service - Incomptent

So i decided to move over from Cell C to Vodacom. I app**** for a business account and for my number to be ported over on the 04/05/2019. I was assured that the number will take 24 - 48 hours to port once approved. on 6/5/19 i received an approval vis SMS. then the krap started. I was told that because i have a Fiber Account i cannot get a Mobile Account!!! Does this ewven make sense???????? so only allowed 1 account at Vodacom. Then i was told that a sub account was to be opened, then i was told finance has to be approved, then i was told vetting, then i was told errors, then i was told ...... , then .... , then ..... , now 20/05/2019 (14days later) still nothing. DOES ANYONE at Vodacom know what they are doing???????