SP
Simone P
1 reviews | Active since Dec 2016
01 Oct 2019, 10:01
Disgusting service, ******* conduct
Vodacom decided to change my package details without notifying me, therefore constituting breach of contract. After SEVERAL attempts, no one has assisted me whatsoever. Yet, I am expected to pay for something I DO NOT RECEIVE. This is the 2nd month in a row. This is the WORST cellphone company in South Africa.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Oct 2019, 11:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Oct 2019, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team