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Charlette C

1 reviews | Active since Feb 2017

08 Feb 2017, 18:00

Disgusting service i cannot believe an owner of the store runs his business like that my phone was handed in on the 7 Oct 2016 and till today my phone is still at the Vodacom Mall of the South and was never sent for repairs and everytime i phone or go the

<p>Very very angry

0
Replies (3)
Vodacom
Vodacom's reply09 Feb 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Feb 2017, 09:38
Official

Thank you for bringing this instance under our attention.

The reported incident was escalated to the Trade Partner which will revert back directly.

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Feb 2017, 09:38
Official

Thank you for bringing this instance under our attention.

The reported incident was escalated to the Trade Partner which will revert back directly.

Regards

Vodacom Consumer Website Team