YN
Yvonne N

1 reviews | Active since Mar 2009

02 Nov 2016, 17:15

Disgusting Service! I am very dissapointed

<p>This is now my second complaint on the same matter on hellopeter. I have been waiting since the 6 October for this matter to be resolved. I called on many occasions, emailed numerous people. I have never received such shocking service from a cororate company before. There is no sense of urgency!!! I am very dissapointed. If I do not get this matter resolved by COB tomorrow, i will resort to contacting your CEO, logging a complaint on twitter and contacting the consumer journalists. I am sure that they will be keen to see the non-response to all my emails.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Nov 2016, 06:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team