Disgusting Service from Vodacom Upgrades Consultant – Hung Up on Me

iI am extremely disappointed with Vodacom. Yesterday at 10:27 AM, I received a call from a consultant named Nosipho from the upgrades department. I request that Vodacom pull this call recording as proof of how unprofessional she was. She constantly interrupted me, refused to listen, and was only focused on forcing me into a contract. When I didn’t agree with her, she became rude and hung up on me mid-conversation. No callback. No apology. I’ve been with Vodacom for almost 20 years, have 8 contracts + fibre, and spend over R4,100 monthly—always paid on time. This is how loyal customers are treated? Because of this experience, I’ve already cancelled one contract and will be cancelling more. I’m seriously considering moving everything elsewhere. Vodacom, this is unacceptable. Pull the call from yesterday at 10:27 and hold your consultant accountable.