WB
Warren B
1 reviews | Active since May 2019
21 Nov 2023, 14:54
Disgusting service from vodacom upgrades
Since Wednesday i've upgrade, haven't received my phone and watch, when i called vodacom i'm told my upgrade has been cancelled without any notifications, how dare would they do that when i took leave waiting for my parcel, now i have to go back to work having not received the phone, this thing of vodacom having middle agents is annoying, disgusting having to start all over again and wait for 5-7 working days **** the living hell out of me
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Vodacom's replyOfficial
22 Nov 2023, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2023, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WB
Warren B's updateReviewer Update
23 Nov 2023, 13:08I hate to be **** to, can you be honest when dealing with customers, i have been waiting for your call since you promised, even your manager Jenine Clark promised me on tuesday 21/11/2023 to come back to me within 48hrs of which that never materialised, now its Thursday 23/11/2023 i'm still waiting, why are you lying to me why? be honest and stop this nonesense pls just stop it okay
WB
Warren B's update23 Nov 2023, 13:08
Reviewer Update
I hate to be **** to, can you be honest when dealing with customers, i have been waiting for your call since you promised, even your manager Jenine Clark promised me on tuesday 21/11/2023 to come back to me within 48hrs of which that never materialised, now its Thursday 23/11/2023 i'm still waiting, why are you lying to me why? be honest and stop this nonesense pls just stop it okay