RB
Rose B
1 reviews | Active since Sept 2021
08 Sept 2021, 19:09
DISGUSTING SERVICE FROM VODACOM FIBRE
SHOCKING SERVICE RECEIVED FROM VODACOM WITH REGARDS TO OUR WIFI THATS NOT WORKING.. SINCE FRIDAY 4 SEPTEMBER 2021 TILL TODAY 8 SEPTEMBER 2021..STILL NOT SORTED..EASILY 100 CALLS MADE TO THEM AND NO ONE HAS ACTUALLY GOT THIS RESOLVED..NUMEROUS REFERENCE NUMBERS GIVEN..NUMEROUS CALLS..SPOKEM TO NUMEROUS CONSULTANTS THAT ACTUALLY DOES NOT KNOW WHATS GOING ON..NUMEROUS STORIES FROM DIFFERENT PEOPLE..PERSON NAMED GRANT HENDRIKS, CLOSES TICKETS BEFORE THINGS ARE FIXED..
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Vodacom's replyOfficial
09 Sept 2021, 07:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Sept 2021, 07:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team