GM
Gareth M
1 reviews | Active since Jan 2019
10 Jan 2019, 15:07
Disgusting Service from Vodacom Eikestad Mall
Absolutely appauling service recieved from Vodacom in Eikestad Mall Stellenbosch. Recieved brand new iPhone 8+ and upon opening box, found flaw in top left of digitiser. Returned device to store, where I was informed device would be repaired and not replaced thus not conforming to their own T&C's. I was then left without a phone for just over 6 weeks as they took their time to evaluate the device, however i was still expected to pay for the device. Last contract my family ever takes out with Vodacom
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Vodacom's replyOfficial
10 Jan 2019, 15:16 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2019, 15:16
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team