Disgusting Service From Vodacom

I am completely disgusted an angery in Vodacom an their service. I have been back an forth calling the call centre going personally in store to resolve what should be a simple cancellation an refund. Instead all I get is the run around The call centre says it's the stores problem The store says it's the call centres problem They confirm cancellation has happened HOWEVER IM STILL BEING DEBITED EVERY MONTH FOR 4 EXECUTIVE MONTHS NOW.

I want my refund An all they keep doing is logging calls with no come back or feedback or solution. I WANT MY MONEY WHY IS THIS SO HARD TO DO I AM BEING BEING DEBITED Twice A MONTH FROM VODACOM AN I AM LITERALLY SICK OF THIS NOW I NEED THIS SORTED OUT AN URGENTLY