DISGUSTING SERVICE FROM VODACOM.

I forgot my password for the Vodacom email. When I click forgot password the system tells me that I don't have security questions. I phoned Vodacom on Monday the 30th January 2023 and asked them to assist with the password. They indicated that I will be assisted and it will take about 48 hours - really just to give me a new temporary password can take that long. Today is the 01 February I expected them to give me the temp password instead I received a message that they are still investigating. What are they investigating because I have not reported crime what they should have investigated long ago regarding my outlook messages, they failed completely and gave me a slap on the face. Forgetting that they are the ones that se tup the system. Now they are investigating that I forgot my password. What a shame to this big company. I just want to access my emails and complete the process of notifying those that I have not been able to reach out to top using this useless email. There are better service providers who are waiting for me. Please Vodamail give me what belongs to me so that I can part my distressing relationship with you.

I have been hesitant to call them and now I had the guts but the response is disgusting.

Mosadi Machaba ***