GJ
Grant J

1 reviews | Active since Mar 2021

15 Mar 2021, 16:43

Disgusting Service From Vodacom Continued - second time in 7 days complaining

Posted VODACOM, Topic disgusting service last week on Hellopeter. As expected, i sent all the reference for last 6 months of calls, emails, twitter and escalations, with their promise as per Hellopeter feedback to contact me and resolve. Nothing !!!! Just another empty promise from an abstracted help desk trying to mitigate bad PR on Hellopeter. Such a facade of hopeless in the backend while trying to look good to everyone. They take my money every month and can't even ensure i get what i have paid for - namely connectivity !!!!! Hopeless exploitation of consumers.

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Replies (1)
Vodacom
Vodacom's reply16 Mar 2021, 06:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team