DISGUSTING service from Vodacom

This is the worst service I'VE EVER experienced. almost a month with no Fibre connectivity. Ive called almost everyday, ive complained on social media and all these platforms are useless. they all tell me they will call be back and NO ONE bothers to call back. how does 1 pay for a Fibre and go a month without connectivity. I NEED THIS ****** CONTRACT CANCELLED, there are many service providers out there. Worst part is i have no hope when it comes to expectations. HORIBBLE SERVICE