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Natalie D
1 reviews | Active since Jun 2019
19 Nov 2019, 15:24
Disgusting service from Vodacom
I bought a GIG of data on Saturday and within 10 minutes it was depleted. i was still busy working when it happened. I have a ****le with enough data on but I cannot connect to the internet. I cannot get hold of anyone at Vodacom. I just kept being put on hold. This is unacceptable. I have bought so much data over the weekend couldn't use my ****le. What the hell is happening with Vodacom? Make me want to change my network
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Replies (2)
Vodacom's replyOfficial
19 Nov 2019, 16:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2019, 16:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Natalie D's updateReviewer Update
25 Nov 2019, 10:57I just want to thank Dean for assisting me concerning my query with Vodacom. I really appreciate someone replying and fixing my problem.
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Natalie D's update25 Nov 2019, 10:57
Reviewer Update
I just want to thank Dean for assisting me concerning my query with Vodacom. I really appreciate someone replying and fixing my problem.