Disgusting service from vodacom

I did an upgrade 26 Feb 2025. I was advised due to the phone being delivered after 1 March my new package would kick in 1 April 2025. It's quite sad what was discussed and agreed on telephonically was not activated on my package. I called vodacom 7 times today and no one could assist. I was told I have to wait 7-14 days for this to be sorted. I did advised them this line is for business and I don't have data at the moment who will fit my data bill. The agents were so quick to say I need to wait 7-14 days for feedback. This is ridiculous!!!