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Faatimah B
1 reviews | Active since Oct 2019
20 Jun 2024, 11:57
Disgusting service from vodacom
All I need to do is cancel a month-to-month contract which is not being used. Vodacom staff refuse to help me with the cancellation, keep forcing a new contract and send me emails that make no sense so I am unable to complete my cancellation. Am I supposed to beg? How much further do they want me to go just to cancel
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Vodacom's replyOfficial
20 Jun 2024, 12:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jun 2024, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Faatimah B's updateReviewer Update
28 Jun 2024, 12:36Absolutely no assistance until now. Please advise. Vodafone at its worst
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Faatimah B's update28 Jun 2024, 12:36
Reviewer Update
Absolutely no assistance until now. Please advise. Vodafone at its worst