Disgusting service from Vodacom

I have been dealing a dispute about Vodacom fibre since the 18 November 2022. After communicating with all 100 call centres for Vodacom because one area is fibre the next is billing then customer service and no one can tell me if I am month to month contract and I did not receive services for a full month why should I pay. After speaking to ove 20 agents at Vodacom and emailing, non of them have the decency to respond. I then get to Kenneth Banana (Vanana), but his service is the same as the agents that work for Vodacom. He promised me the world on the weekend and could not return an email or a call in the week.

Will somebody at Vodacom call me and assist me to end this drama of being shoved from pillar to post because no one at Vodacom can tell me why I should pay for something I did not get.

They are holding me at ransom.