DISGUSTING SERVICE FROM VODACOM.

I am at my wits end with Vodacom! I have 2 data contracts with them, one of which expired at the end of January 2020. I phoned them on 22 Dec 2020 and again on 30 December 2020 to cancel the contract. I was assured this would be done. Imagine my surprise when I was billed for it again at the end of Jan and again in Feb. I have since made 5 more calls to Vodacom and each time they tell me the cancellation was not actioned and will be from the end of February. I have asked on 4 different calls for a senior supervisor to call me back. Each time I am told my request has been "escalated". I have recordings of every call to Vodacom but they won't accept that - I have to wait for them to access their records and listen to the calls!. VODACOM GET YOUR ACT TOGETHER AND CANCEL MY CONTRACT!!!