Disgusting service from Vodacom

Can somebody please assist to finish the Job? I have a mobile and a sim but my porting is not complete and its been 48 hrs now - Ive called the contact center and as usual not so helpful! I appreciate the help with the device but its a Nightmare to get this finished??

I still do not have a working Sim card that I am able to use to receive and make calls! How much longer can this mess go on before I have to take it further? I am losing business everyday now - I am so tired of this, Nothing is right still!!!!

Come on Vodacom its been ongoing since the 9th of January thats 6 weeks

I need a working number THIS IS A MESS

Good Day, Is somebody going to assist?
At this stage I just want to return this phone and
you can refund me - I have paid for a package I am unable to make use of.
I cannot receive calls - This has been 3 weeks now? How much longer before I get some proper support?

It has now been 21 days since my initial complaint, I have had a lovely Lady Phumzi that was assisting, however that said I have paid a Pro-Rata fee for my contract and yet still have not got a line - So this message is for any business users thinking of porting over to Vodacom. I ported my number early February and Received a new sim card and was assured my number would work. Since then My number remains on my old telkom sim, I am unable to use the Minutes and data from Vodacom as when I put in their Sim card I cannot receive any calls.

At First Vodacom responded to assist, but since its like nobody cares that my business is not functioning and nobody (Not even Vodacom) can reach me

Its disgusting to say the least and I have no idea how im going to sort this without perhaps persuing legal avenues for loss of business and damages

If you are thinking of choosing and putting trust in this business (Vodacom) Think again.
I wish I had chosen another company - Because now I sit with a massive issue!!!

Update - My Sim is now working as of this morning

Hello - Me again -

Since porting to Vodacom over the last 2 months I have had a fully functional number for 10 days. Today my phone would not make or receive calls - I was told after calling that my number has now been deleted from the network???? After throwing my toys she came back on and told me to reset my network settings and all would be sorted. Then she would call me back after her lunch to check! Guess what - Not working and having to use my telkom number and sim card once again!! This is ridiculous now and your company is single handedly *****ing up my business!! I was with telkom for 14 years - not a days hassle - Port to vodacom and not a day that actually goes right!!

Ive had enough and Im showing the world whats going on!!! Terrible and im beyond frustrated!! Get it FIXED!!!

Im done with this - I need this sorting out NOW!!
Now Im being told to go into a store again!! Not happening.....

Please arrange a FULL refund and un-do everything immediately - I will go back to a proper service provider!!! TIRED AND DISGUSTED WITH VODACOM

Since the 3rd of February I have been on this platform complaining, thats over 5 weeks of a so called specialist Hello Peter Team assisting and getting this right. I appeal to business owners like myself - Try not having a usable phone for your business for this period of time and see how much business you lose....... The Vodacom Hello Peter team only respond when you go public - I have rep**** several times offline as to try and keep this private so they have a few days to sort it out, however I am NOT hearing anything, I am sitting with a number that doesnt work ingoing or outgoing for long period of time!!! i HAVE NOW LOST ANOTHER 2 BUSINESS DAYS and I am Fed up of complaining to deaf ears and consultants pretending to give a shoot!

Gloves are off now - If I do not hear from someone today on how you will fix this I am going to take legal council - Ive had it


USELESS IS NOT EVEN CLOSE TO DESCRIBINGH MY EXPERIENCE WITH VODACOM

DEAR VODACOM - NOT AS THOUGH YOU ARE DOING OR HAVE DONE ANYTHING TO FIX MY LINE

BUT DO NOT TOUCH IT I HAD IT SORTED OUT TODAY WITH NO THANKS TO YOU LOT


DO NOT TOUCH ANYTHING NOW IT IS WORKING