Disgusting service from Vodacom

<p>Hello</p> <p> </p> <p>On Monday the 17th of October 2017, at 7.45am my contract line ********** 373 just stopped working completely. If i try call out , it says " Not registered on network"</p> <p> </p> <p>Since then i have contacted Vodacom customer care at least 20 times and had no help at all, I have also been into the Pinecrest mall vodacom shop every day this week and it seems no one can help me !!! My line is still not working !</p> <p> </p> <p>I cannot believe that no one understands how to rectify the problem. I have been a customer for over 12 years and always paid up to date. My bill every month exceeds over R2000.00 and still there is NO service at all.</p> <p> </p> <p>To make matters worse i have expressed the absolute urgency of getting my line working again as i run two companies from this line and i have already lost thousands of rands in business .</p> <p> </p> <p>This needs to be resolved TODAY ! by no later than 3pm as i have to travel to Cape town for business and i can do nothing without my phone.</p> <p> </p> <p>I cant even pay my staff today.</p> <p> </p> <p>Should this not be resolved i will certainly take matters further and charge Vodacom for negligence and for every cent of thousands i have already lost.</p> <p> </p> <p>Please contact me via email : ********** or on my sisters number ********** 142</p> <p> </p> <p> </p>