PD
Phumzile D

1 reviews | Active since Jun 2021

14 Jun 2021, 14:58

Disgusting service from Vodacom

I called Vodacom on the 5th of February 2021 to cancel the 2 Vodacom I have with them. 1 was cancelled on 30/05/2021, the will only be cancelled on 30/06/2021, they have been deducting money from my account and now they are threatening me with legal action because for the past 2 months there has been no debit order going off and now they have blocked my phone I cannot make calls!!!

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Replies (1)
Vodacom
Vodacom's reply14 Jun 2021, 16:13
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team