PD
Phumzile D
1 reviews | Active since Jun 2021
14 Jun 2021, 14:58
Disgusting service from Vodacom
I called Vodacom on the 5th of February 2021 to cancel the 2 Vodacom I have with them. 1 was cancelled on 30/05/2021, the will only be cancelled on 30/06/2021, they have been deducting money from my account and now they are threatening me with legal action because for the past 2 months there has been no debit order going off and now they have blocked my phone I cannot make calls!!!
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Replies (1)Vodacom's replyOfficial
14 Jun 2021, 16:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jun 2021, 16:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
