VS
Vonny S

1 reviews | Active since Apr 2013

21 May 2020, 16:52

Disgusting Service from Vodacom

I am so disgusted, you cannot complain about the service at Vodacom there is none all they do every day is come up with some other story which is absolute *******.

1. Waiting for 3 weeks for my Fibre to be working and I work from home. I phone every day and I am highly disgusted,

2. Make promises they can't keep just to get sale.

3. Now after phoning every day for three weeks I get told that I must contact the previous owner to have some ISP cancelled - this is just another one of their stories once again.

4. I would not recommend Vodacom to anyone they are useless.

0
Replies (1)
Vodacom
Vodacom's reply22 May 2020, 08:37
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team