SC
Shane C
1 reviews | Active since Apr 2022
18 Apr 2025, 08:53
Disgusting service from Vodacom
I've had the most disgusting treatment from Vodacom, their technical staff are totally ***********, their call centre staff are even more useless. My business services doesn't work properly and for more than a year I've been trying to sort this problem out. Nothing has been done to rectify the problem, I've actually stopped my debit orders and still nothing for this useless corporate greedy giant. Hello Peter and social media have had no impact. I'd advise clients to go to MTN what a difference in service delivery. Let's see if Vodacom pay attention now.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
18 Apr 2025, 09:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Apr 2025, 09:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
SC
Shane C's updateReviewer Update
18 Apr 2025, 10:18Don't waste my time with bull**** automated replies. Do something about the problem
SC
Shane C's update18 Apr 2025, 10:18
Reviewer Update
Don't waste my time with bull**** automated replies. Do something about the problem
