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Princess M

1 reviews | Active since Jul 2016

29 Jul 2016, 21:02

Disgusting service from Vodacom

<p>I have been a vodacom prepaid client for more than 20 years now, this afternoon i was told by vodacom consultants that i took a contract with RMCS which i knew nothing about. The part that makes me mad is to be told vodacom cant help me i have to call this company myself. So why do we choose a service provider when our numbers are not protected? </p>

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Replies (1)
Vodacom
Vodacom's reply30 Jul 2016, 04:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team