YB
Yaya B

1 reviews | Active since Apr 2022

17 Apr 2022, 11:21

Disgusting Service from Vodacom!!!

I’ve had the most terrible service from vodacom regarding my home internet. It’s been 7 days now and STILL without WiFi. They keep referring me to Vox and Vox refers me back to Vodacom. The technicians don’t stick to appointments and after they said they’d return Friday, I’m still without WiFi connection and no one has returned or called me! Ticket number Sr***

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Replies (1)
Vodacom
Vodacom's reply17 Apr 2022, 17:37
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team