1 reviews | Active since Feb 2014
Disgusting service from Vodacom
@hellopetercom My name is Masixole i was recently approached by Vodacom with an offer for an airtime contract worth R165 pm for R110....the deduction were meant on my pay day which last day of each month however within 48hrs vodacom attempted to deduct R165 but failed as there were no funds in my account. they then sent a bill for R389. I contacted them querying this next thing i know my cell no. was disconnectef. they then sent a bill for R389. I contacted them querying this next thing i know my cell no. was disconnected. Today i received an sms saying my query has been closed but no feedback was given and my services are inactive. I am disgusted by the service from Vodacom. I requested them to make available calls where the terms of the contract were outlined but till this day nothing came of my request. My next point of call is Icasa.
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
