1 reviews | Active since Apr 2017
Disgusting service from Vodacom
Vodacom tried to sell me 2 new deals last week telephonically.Its been a week now and after many tiring calls i find out the courier(RAM) send the sim cards'back to vodacom.They could not find me at my adress.This after i contacted them, telling them my actual adress and, sent my adress via email to them, and still they send me sms's with the wrong adress!!!!!.I give up on Vodacom and RAM.I just spoke to them, now tell me i must do their work and phone around to try and get my new sim cards back from them somehow.. vodacom sent the wrong adress to the courier and none of them can get it right now.Each day aparenty, they go to the WRONG adress for delivery!!!-that is why they cant find me.They want me to fix their problems, typical SA!!!
Time to cancel all 3 my contracts as they expire now and move to their competition, i don't mind new numbers, but i do mind good service, not with vodacom!!!
Disgusting bunch
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)