1 reviews | Active since Jun 2018
DISGUSTING SERVICE FROM VODACOM
Good morning.
I thank you for your assistance. Your consultant Rudi contacted me yesterday and assisted me very well and promised that my phone will be unlocked and my account sorted out. This was at 15h00 on 26/06/2018.
However today 27/06/2018 at 9h48 I still have no connection on my phone. This is now becoming annoying and very frustrating.
I am thinking of I getting my attorney to make contact and even go to our local newspaper in Stellenbosch.
I am totally disgusted in the way my account was handled with a very pathetic system and people not understanding that this is a business line.
Any further e mails will be directed to my attorney and cost will incur and definitely not for my account.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Rika
As discussed, this matter is now resolved.
Regards,
RJ
Hi Rika
As discussed, this matter is now resolved.
Regards,
RJ
