1 reviews | Active since Jun 2018
Disgusting service from Vodacom
Good morning
I received an email from Vodacom Stellenbosch that according to them it looks like my account does not exist.
How on earth is that possible as I am in possession of a statement and invoice with my account number I ********** -8, cell number ********** 975 and invoice H9-96G8D for the amount of R 405.59.
I am now losing business due to this negligence of Vodacom as I cannot be reached by clients as from 22/06/2018 until today 14/06/2018 @ 9h13.
The response from Vodacom that I will be contacted in due course has not happened yet. I shall keep Vodacom liable for all business being lost with cost.
Regards
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team