LF
Louise F

1 reviews | Active since Dec 2015

29 Mar 2018, 10:23

Disgusting service from Vodacom

Can someome from VODACOM who is prepared to help me please call me about my account. I am sick and tired of phoning vodacom every day and being transferred around the company and still no one helping. Even supervisors dont bother to call you back after going through the whole process with them!!! The service is disgusting. Anyone reading this - DONT USE VODACOM!!!!

0
Replies (2)
Vodacom
Vodacom's reply29 Mar 2018, 11:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Mar 2018, 14:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team