SF
Suzy F

1 reviews | Active since Oct 2010

31 May 2016, 07:38

Disgusting Service from Vodacom!

<p>I was previously a Altech Autopage customer but unfortunately now Vodacom customer. For the last one and hald months I have been trying to change my credit card details as my previous card got ******. With speaking to 15 people, logging numerous calls, visiting the vodacom outlet 3 times and spending many hours on the phone it was to be sorted out when my account gets debited this month. Once again this morning we get an sms saying that the account details is incorrect and the payment was rejected.</p> <p> </p> <p>What more should I do.......</p> <p> </p> <p>Maybe I should change my srvice provider....</p> <p> </p> <p>Someone pls help</p>

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Replies (2)
Vodacom
Vodacom's reply31 May 2016, 07:43
Official
Thank you making us aware of your complaint Please note that a consultant will make contact with you in due course to assist with your query. Regards Consumer Website Team
Vodacom
Vodacom's reply31 May 2016, 09:08
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team