PZ
Promise Z

1 reviews | Active since May 2020

10 Jun 2020, 14:37

Disgusting service from vodacom

I am so angry I have been up and down with vodacom for over 5months now trying to cancel the contract that should have ended months ago! They keep transferring me from pillar to post and calls cut and no one resolves my query. Worse part they are still debiting my account! The call center is not working

0
Replies (1)
Vodacom
Vodacom's reply10 Jun 2020, 18:02
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team