LG
Letitia G
1 reviews | Active since Aug 2024
16 Apr 2025, 11:22
Disgusting service from vodacom
Disgusting service received from vodacom. I wrote a review approximately a week ago regarding my upgrade and what was discussed and what I received was incorrect. Contacted elite mobile several times aswell and no one has contacted me yet. I'm now using out of bundle data due to vodacom and this is a business line. I'm yet to have receive a call to rectify this.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Apr 2025, 12:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Apr 2025, 12:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
LG
Letitia G's updateReviewer Update
16 Apr 2025, 14:32This is the second response from vodacom stating that someone will make contact with me. One week and still no one has not contacted me. My data is finished. Please advise if vodacom will be responsible to fit my bill until this problem is sorted.
LG
Letitia G's update16 Apr 2025, 14:32
Reviewer Update
This is the second response from vodacom stating that someone will make contact with me. One week and still no one has not contacted me. My data is finished. Please advise if vodacom will be responsible to fit my bill until this problem is sorted.