Disgusting service from a so called Leader

<p>On the 03.02.2017, we spent round about two hours on the phone, with the Vodacom early upgrade division - after the conversation was completed, we were told that the early upgrade proses and quote was complete, STOCK OF THE PHONE IN QUESTION CONFIRMED AS "IN STOCK"' , and that the confirmation team from Vodacom, just need to finalise the process. When we requested an update on the 06.02.2016, we were told that the upgrade has been confirmed, but that there is no stock, and will never be stock of the Iphone 5s. Now you tell me, howe can the upgrade be processed as successful, but you dont have stock of an item, and confirm that the upgrade process was successful, but when you follow up on the status, you are told there is no stock. So Vodacom, would you have ever come back to us and told us that there is no stock, if we did not follow up ourselves. We would have waited and waited for the delivery of our phone. And now what? Are you just going to leave it at that????? The Financial Ombudsman is going to have a field day, when this query is submitted to them. Not even to mention the Service Provider Auditors.</p>