1 reviews | Active since Apr 2017

03 Feb 2022, 15:33

Disgusting Service !!! Fix your *** Vodacom !!!

Disgusting Service !!!!

After paying my arrears Vodacom refuses to reactivate my mobile number, yall are just like the government, USELESS MONEY HUNGRY *****S !!

so word of advice to everyone if you are in arrears with Vodacom DO NOT PAY as they will refuse to reactivate your account.

They need to fix their phone lines and hire proper agents who actually understand *** you are telling them

Get back to me via email and reinstate my account !!!

0
Replies (4)
Vodacom
Vodacom's reply04 Feb 2022, 07:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update10 Feb 2022, 14:14
Reviewer Update
I paid this on the 7th of February and still same problem!!!!!!!!!!!!!!!!!!!!!!!!!!! I just got off the phone with Vodacom, same problem !!!! please activate my number !!!!!!
's update10 Feb 2022, 14:15
Reviewer Update
Just reactivate my number so I can port it to another network, Vodacom is absolute trash !!!
's update11 Feb 2022, 16:31
Reviewer Update
Yoh the service is ***! Fix your pathetic service, STOP LYING!!! TRAIN YOUR AGENTS!!!