RW
Romano W
1 reviews | Active since Oct 2021
19 Oct 2021, 17:50
Disgusting service
It has now been almost 2 months now trying to cancel my account with vodacom. 1st I requested a premature cancelation quote of which I then paid in full on top of that my supposedly last debit order. I than requested a letter that states my account has been closed, no luck and only to get a new statement with a balance. I have seen many reviews about vodacom doing this, never thought it would happen to me
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Vodacom's replyOfficial
20 Oct 2021, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Oct 2021, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team