Disgusting service

I have a contract with said co, but they are holding a contract that was taken out in my name by persons unknown to me as my wallet was ****** a few years back. Now I struggle to get anything done as my 🆔 was used to purchase goods on credit in my name. It was explained to said, trying to get hold of them is also impossible as the line just rings and Tobi is a joke. Emails no longer work. They are keeping themselves as distant as possible from clients as possible. So the poor store staff have to deal with our anger. Vodacom might be big but big companies also fall and according to stats they are sinking slowly. As they are no longer hands on withtheir clients. Service is disgusting