Disgusting Service

I have been a loyal customer of Vodacom for many years and this is now the second time I have lodged a complaint about the network coverage in my area.

This just seems to fall on deaf ears. Not only when we have load-shedding do we have no Network coverage AT ALL (even though they claim to have back-up generators at the Towers..which I highly doubt) but even now while we are not having load-shedding, I cannot make or receive any calls, I keep getting the message Not Registered On Network.

Should this not be sorted out really soon, I will take further action as we are paying for a service which we are not getting and then get told that we have to pay to get out of our contract !!!

I cannot even call the call centre without getting this message.