disgusting service

Vodacom has nonsense service .I called weeks ago requesting for the change of my wi-fi password and was told its disabled...by who? only Vodacom know and after all that information that lady wants me to go and log another call in order for me to get assistance with the wi-fi .to date nothing has happened and our wi-fi is down .i have also called try to get hosting/domain product and same thing i was not assisted. To say your service is nonsense is an understatement is beyond disgusting .we are made to hold for so long and also sent from pillar to post by your agents who don't seen to know what the hell they are doing .i need someone to contact and assist me ASAP . OR CLOSE ALL FLIPPIN MY ACCOUNTS INCLUDING MY BUSINESS ACCOUNTS. I will get a service providers who doesn't hire sloths for employees