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Caroline R
1 reviews | Active since Jul 2016
08 Jul 2024, 07:13
Disgusting service
Still no feedback nor my issue resolved with Vodacom since the 2nd of Mat 2024. Knowone is taking the effort to go and see why our account went into such a mess on April 2024. I call numerously and receive lip service but no resolutions. Next up is Ombudsman.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Jul 2024, 07:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jul 2024, 07:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Caroline R's updateReviewer Update
08 Jul 2024, 07:39That is what your office said laat time but know one bothered to actually look at the matter nor investigated the issue. Please do not let Ferdy call me
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Caroline R's update08 Jul 2024, 07:39
Reviewer Update
That is what your office said laat time but know one bothered to actually look at the matter nor investigated the issue. Please do not let Ferdy call me
CR
Caroline R's updateReviewer Update
09 Jul 2024, 05:26Good day. Still not resolved no answer as to what happened for my bill to increase with R3100 end of April. This is disgust. Customer of 16 years and this is how they treat you. Sies man
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Caroline R's update09 Jul 2024, 05:26
Reviewer Update
Good day. Still not resolved no answer as to what happened for my bill to increase with R3100 end of April. This is disgust. Customer of 16 years and this is how they treat you. Sies man