Disgusting service delivery

<p>I called 3 weeks back to add data to my Top Up Contract, the consultant mentioned that I qualified for R79,00 1 Gig data which was to be effective from 1st April. She gave me a Ref no which I misplaced, however my point is that she was to enter the number on the system which she did not do. I called yesterday and waited 45 mins for some one to answere the call, frustrating. I spoke to antoher consultant and she mentioned nothing of the sort was on the system, she called her manager Dineao and she did jack. I have been their customer for decades and this type of service is disguting. My contrant ends in October and I will definitely be changing my service provider. The manager was supposed to assist me and not give me attitude, I was so upset that I put the phone down.</p>